Policies/Privacy & intake

YOUR INFORMATION / YOUR CHOICES

A request for help is not
permission for everything.

What you share, why we use it and the choices you keep. Existing website intake policy effective September 26, 2026; brief-form details updated October 20, 2026.

01

What we collect

When you start a conversation, we collect the details you choose to provide: name, business email, phone, company, industry, area of interest, revenue range, the challenge you describe, and your message. If you choose “Develop my thought,” the rough answer and question type are also processed to create an editable Novah draft. We record the page and campaign source, the form version, time, browser user agent, and a one-way request fingerprint used for spam and rate-limit protection.

02

Why we collect it

We use the information to understand your request, create one relationship record, review fit, choose a responsible next step, and respond personally. The optional Novah helper uses only the answer you choose to send and the type of question to develop a clearer draft. A privacy-safe copy of a submitted challenge—without your name, email, or phone—may enter an internal content-ideas review queue. It never becomes a public post automatically.

03

Consent stays separate

The required checkbox lets Prospera respond to the request you submitted. It does not subscribe you to marketing. If a form offers an optional insights choice, that is separate. We record the exact copy version and whether each choice was granted or declined. An unknown or unchecked state never means yes.

04

Where it lives

Website requests are stored using Supabase, a service provider that processes the information for Prospera. When you explicitly use the Novah helper, the rough answer and question type are sent through Prospera’s protected server to its AI provider; your name, email, and full form are not included in that helper request. The public form cannot read the private intake, relationship, consent, follow-up, notification, or content-signal tables. Row-level security and an allowlisted member contract protect owner views. Prospera does not sell or rent your personal information.

05

What does not happen

A Novah draft is not automatically added to your form or submitted; you can review, edit, use, or ignore it. Submitting the form does not trigger an automated sales call, text message, email sequence, AI Voice call, social post, or third-party CRM write. It creates a reviewable intake, relationship activity, follow-up task, and internal notification job. External delivery remains a separate approved action.

06

Retention and safeguards

Prospera keeps website-request information only as long as needed to review and respond, maintain consent and security records, support an active business relationship, or meet legal obligations. Access is limited to authorized operators and protected by reasonable technical and organizational safeguards. No online system can promise absolute security.

07

Access, correction, deletion, or complaint

You can ask what Prospera holds about your request, correct it, withdraw optional marketing consent, request deletion, or challenge how it was handled by emailing cory@prosperarevops.com. Some minimal records may be retained where required for security, consent history, or legal obligations.

08

Who is accountable

Cory Munroe is Prospera's founder and current Privacy Contact. Questions and requests can be sent to cory@prosperarevops.com. We will review the request, verify identity where necessary, and respond in plain language.

09

Speak to a person.

Questions

Prospera RevOps · Ontario, Canada
cory@prosperarevops.com

10

The brief forms on this website

Business and app briefs show your answers before you send them. Choosing Send my brief shares the answers, your contact details and response permission with Prospera through the existing public intake service. Sending is separate from optional Novah writing assistance and from marketing enrollment. A received brief is a request for review, not a purchase or agreement to start paid work.

The forms keep unsent answers in page memory. Downloads are files on your device. To help an identical retry keep its request identity, this website may store a request ID, timestamp and one-way fingerprint in browser session storage for up to 24 hours; it does not store the answer text in that retry record. An unanswered or failed request is not shown as received. A server acknowledgement provides the request reference.

When you ask Novah to suggest wording, the selected question and rough answer go to the AI drafting service. Contact fields and the complete brief are not attached automatically. Edit the suggestion and approve it before adding it to your form. Closing the page does not retract a suggestion already requested, delete a downloaded file or remove a submitted inquiry.

Client-software processing is agreed for the particular service. See software, data and security and your signed service agreement.