Privacy & intake
A request for help is not permission for everything.
Prospera keeps the reason you contacted us, the permission you actually gave, and any future communication decision separate. This page explains the current website intake path in plain English.
Effective September 26, 2026 · Ontario, CanadaWhat we collect
When you start a conversation, we collect the details you choose to provide: name, business email, phone, company, industry, area of interest, revenue range, the challenge you describe, and your message. If you choose “Develop my thought,” the rough answer and question type are also processed to create an editable Novah draft. We record the page and campaign source, the form version, time, browser user agent, and a one-way request fingerprint used for spam and rate-limit protection.
Why we collect it
We use the information to understand your request, create one relationship record, review fit, choose a responsible next step, and respond personally. The optional Novah helper uses only the answer you choose to send and the type of question to develop a clearer draft. A privacy-safe copy of a submitted challenge—without your name, email, or phone—may enter an internal content-ideas review queue. It never becomes a public post automatically.
Consent stays separate
The required checkbox lets Prospera respond to the request you submitted. It does not subscribe you to marketing. If a form offers an optional insights choice, that is separate. We record the exact copy version and whether each choice was granted or declined. An unknown or unchecked state never means yes.
Where it lives
Website requests are stored using Supabase, a service provider that processes the information for Prospera. When you explicitly use the Novah helper, the rough answer and question type are sent through Prospera’s protected server to its AI provider; your name, email, and full form are not included in that helper request. The public form cannot read the private intake, relationship, consent, follow-up, notification, or content-signal tables. Row-level security and an allowlisted member contract protect owner views. Prospera does not sell or rent your personal information.
What does not happen
A Novah draft is not automatically added to your form or submitted; you can review, edit, use, or ignore it. Submitting the form does not trigger an automated sales call, text message, email sequence, AI Voice call, social post, or third-party CRM write. It creates a reviewable intake, relationship activity, follow-up task, and internal notification job. External delivery remains a separate approved action.
Retention and safeguards
Prospera keeps website-request information only as long as needed to review and respond, maintain consent and security records, support an active business relationship, or meet legal obligations. Access is limited to authorized operators and protected by reasonable technical and organizational safeguards. No online system can promise absolute security.
Access, correction, deletion, or complaint
You can ask what Prospera holds about your request, correct it, withdraw optional marketing consent, request deletion, or challenge how it was handled by emailing cory@prosperarevops.com. Some minimal records may be retained where required for security, consent history, or legal obligations.
Who is accountable
Cory Munroe is Prospera's founder and current Privacy Contact. Questions and requests can be sent to cory@prosperarevops.com. We will review the request, verify identity where necessary, and respond in plain language.